Legal Advice At Your Fingertips

Access your rights and make informed decisions with a team of trained legal professionals, available 24/7 from your phone or browser. Legal clarity without time-off work or long queues.

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How we can help

Windrush Compensation

We assist people who are eligible to apply for documentation to prove their immigration status and for people wishing to make an application to the Windrush Compensation Scheme. If you are a Commonwealth citizen and have suffered losses, was wrongfully deported or could not return back to the UK due lack of documentation, you may have a claim.

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Contractual Disputes

We can advise on various contractual disputes including; utility bills, mobile phone contracts and contracts for goods and services.

Consumer Rights

We provide advice on disputes about a product or service.

Employment Law

We can advise on various employment law matters including bullying and harassment, discrimination, unfair dismissal, and redundancy.

Immigration

We provide advice in relation to basic applications within the Immigration Rules such as visa, EEA, Leave to Remain, and Citizenship applications. Please note, this is a paid-for service only. Visit our Immigration page to learn more.

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Housing Law

We provide advice to tenants, owners or occupiers on various housing issues such as possession and eviction, homelessness and disrepair.

Race Equality

Direct or indirect discrimination experienced in the workplace, while trying to access services or housing or by public or private bodies because of race, nationality, citizenship or ethnic origin.

Empowering you with legal knowledge to make informed decisions.

Sign up for a free account today to easily submit and view your support ticket. Our team of knowledgeable legal advisers are dedicated to providing affordable, professional assistance when you need further support. Get started today and navigate the legal process with confidence!

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We are not your typical advice clinic.

You can access our online portal 24/7. Receive an answer to your legal questions straight to your phone, tablet, computer, or laptop. No need to wait in a phone queue, leave work or home to attend an appointment.

It’s a virtual legal advice clinic where people can send their legal questions at any day and time of the week. The service operates outside the normal working hours of other advice clinics. The initial advice service is free and if you require further assistance such as drafting legal documents, ongoing casework, tribunal representation, or immigration support, this can be provided at a competitive price.

Our Team

Our volunteers are qualified solicitors, barristers and other advisers with substantial experience and expertise in their respective fields. Law students, graduates, paralegals and trainee solicitors, assist us with interviewing, fact finding and legal research.

Sibon Phiri Twaibu

Founder & Managing Director

Thulani Molife

Director

Melanie Clarke

Supervising Solicitor

Tony Brown

Supervising Solicitor

Selena Green

Administrator

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About Us

FAQs

What are your fees?

We provide free initial advice for matters relating to contract law, consumer rights, employment law, housing law, and race equality. Free immigration advice is limited to Windrush Scheme Compensation Scheme. Other immigration advice and assistance are provided at an affordable cost. For more details visit our immigration page.
What does 'free initial advice' mean?

We offer initial advice free of charge to help you make an informed decision. Should the scope of work extend beyond this initial guidance, we can provide continued support for your legal case at an affordable fee.
Is the advice confidential?

Yes. When you send in your legal inquiries or a document via our website, it is confidential. Your details will only be seen by the administrators, supervising solicitors, and the advisers and volunteers who have been assigned your inquiry to answer.

You are the only one who will see the written advice you receive from us. It will not be shared with any third party without your consent. Therefore, you can be totally honest with us and be assured that the highest standards of privacy apply to your communication with United Legal Access.

Please see our privacy policy for more information.
Do you deal with criminal issues?
Can you represent me in Court or at a Tribunal?

No. We are an initial advice-only service and therefore are unable to provide legal representation in tribunals or court cases. Please see the Law Society of England and Wales’ page for solicitors who may be able to represent you or visit LawWork’s webpage for a list of free legal advice clinics that may be able to assist you in court proceedings.
I have a query about the service you provide. How do I contact you?
Are the advisers supervised? And how can I be sure that the legal advice I am given is correct?

The advice given is solely based upon the information you give to us. Our advisers and volunteers are supervised by two qualified solicitors who collectively have a total of 60 years of experience practicing law. Before any written advice is sent to you, it is checked by one of the supervising solicitors. This means that the advice we provide is always verified before you receive it.
Who runs United Legal Accesses virtual advice clinic?

ULA is run by the managing director and clinic coordinator, with support from the supervising solicitors, data protection officers, and an internal advisory board. Advice is given by volunteer barristers, solicitors, trainee solicitors, advisers, and paralegals. Law students and graduates assist with triaging, research, and drafting advice notes and forms.

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